⚠️Caution: The quality control and customer service are severely lacking. As a long-time customer, my experience with a recent purchase was disappointing. I bought leggings on 28/11-23, delivered on 8/12-23. After 9-10 months, the design detached and cracks appeared in the crotch area. I promptly reported this with photos and requested a replacement. They only offered a 50% refund, citing the purchase date, which is incorrect. The damage clearly stems from manufacturing defects, and EU law supports my right to a replacement. By May 2025, the garment was completely torn, with holes forming unrelated to seams. I filed another complaint with documentation of the damage, but they denied my request, claiming the purchase was over 2 years old, which is false. The warranty begins upon delivery. This level of negligence is unacceptable, and I feel misled by a brand I once trusted. I hope my complaint leads to improvements in their service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Restyle is a gothic and alternative worldwide brand selling unique designs. Handbags, jewellery, clothes and other accessories like headbands, and gloves.
