Review Time
The service itself works, but the pricing model is designed in a way that makes the €0.99 trial feel harmless while automatically converting into a €19.90 monthly subscription. In my case, this transition was not clearly highlighted or made sufficiently explicit. The refund request was denied despite immediate cancellation. Legally covered perhaps, but ethically questionable. Transparency should not depend on reading fine print across multiple pages. Disappointing experience.
I am very disappointed with my experience. $34 was deducted from my account for a subscription that I did not fully understand, as I do not speak English well and could not clearly read the payment terms. I had already paid $2 for what I believed was a one-time use, and I have not used the app since.
Despite clearly explaining my situation and respectfully asking for an exception, my request was not taken into consideration. In my country, $34 equals one full week of living expenses, so this charge represents a serious financial burden for me.
I truly expected more understanding and support from the company. I hope they will treat similar situations with greater fairness and consideration in the future.
I paid $0.99 to download a CV, which was the only clearly visible price at checkout.
Later, 399 SEK was charged to my card due to an automatically renewed subscription that was not clearly disclosed and only mentioned in fine print and after purchase in a long email.
I used the service only once, cancelled immediately, and requested a refund.
The subscription was cancelled, but the refund was refused, and support stopped responding.
This feels like a misleading subscription setup (dark pattern).
Be very careful before entering your card details.
Unexpected Subscription Charge - 6000 LKR Deducted Without Approval. I was charged 6000 LKR for a subscription that I never consented to. My intention was only to pay 300 LKR for a single PDF download. This pricing tactic is misleading and feels like a scam. I've already reached out to my bank and canceled my card. I request a full refund immediately. I submitted a support ticket on January 23rd, but have yet to receive a proper resolution.
There's a notable lack of transparency. The subscription renewal isn't clearly explained during checkout. There's no easily accessible account or billing section, only an email notification. A refund request was promptly denied after cancellation, which feels misleading.
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