And again no answer from them! They are claiming it’s “new email system” - but look on the reviews, it’s been like this for months. Customers report support unresponsiveness all the time!
As for the refund - although I’ve cancelled my order within 2h time frame stated on their own web site, they charged me for delivery! Bcs they haven’t been answering for weeks to my cancellation request! That’s a scam! Same as their lenses - they cost 10$ on AliExpress. So ask yourself, if you wanna pay several times more for Chinese lens and 0 customer service. I wish I would have seen all these multiple reviews before I’ve started dealing with these scammers!
Not gonna mention that to get even this refund partially - I have been writing to them 1m times everyday for a month, despite support “personally supervising my case”. Lie. Lie. Lie - that’s your company!
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A camera accessory company specialising in unique lenses that give imagery a retro and vintage feel.
