retro-pia.com

4
4 Based on 198 reviews

A camera accessory company specialising in unique lenses that give imagery a retro and vintage feel....

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Angelica Cooper
⭐ 1-Star Review – No Communication, No Assistance, Refund Overlooked

⭐ 1-Star Review – No Communication, No Assistance, Refund Overlooked
I am thoroughly dissatisfied with the customer service provided by this company.
It has been more than two weeks since I initially reached out regarding my order. I have sent several follow-up emails without receiving a single response. There has been no update on my order status, no explanation, and no effort to address the issue.
After waiting patiently, I requested a refund, which has also been disregarded.
Although the company claims to be reputable, the complete absence of communication and support is highly concerning. At this point, the experience feels unprofessional and untrustworthy.
I am posting this review to alert other customers and to hopefully prompt a response that I have been unable to obtain through regular customer service.

1
Date of experience: Jan 22, 2026

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