They advertise a 100 day "stress free" return policy with "no questions asked". However, when I asked to return my product after less than a month, I got just that: A lot of stress and questions.
After demanding feedback and reasons for my return, I got this message:
""To make this easier for you, we’d love to offer one of the following alternative options instead:
Option 1:
Keep the lens and receive an instant 25% refund — no return required.
Option 2:
Keep the lens and receive our free LUT & preset pack — a digital bundle of creative tools for editing.
Option 3:
If you’d like to try another product instead, we can send you one of our popular lens filters
You’ll just need to cover the shipping.""
How about you give me an address or even a return label, so I can properly this trash and get my money back?
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A camera accessory company specialising in unique lenses that give imagery a retro and vintage feel.
