I ordered two dresses from this company. One was a pre-order but once it went through I got the dress very quickly and I love it! The other shipped just a few days after my initial order which was June 22, 2025. When I track the package it shows that it arrived in Chicago on the 27th. Its now July 26th and still no further updates. I've email the customer service email they have listed twice and gotten no response. Their refund policy doesn't mention lost packages so I'm at a loss for what to do. If I email requesting a refund I'm sure it will go unanswered just as my previous emails have. I love the dress I received but I ordered two, and spent over $90, so it would be nice to get two or at least get a refund. I guess I'll update if anything changes...Update: After posting this review the company reached out and offered to resend me the dress. They were quick to reply to all of my emails and their customer service was great. I received the dress on 8/11. It's not quite what I thought it was but getting it was such an ordeal I'm going to keep it and make it work.
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RETRO STAGE is a vintage-inspired fashion brand that celebrates the styles of multiple decades. We create authentic and inspired designs, aiming to ship globally to bring timeless fashion to enthusiasts worldwide. Our commitment extends beyond our products, offering excellent customer service and after-sales support. Experience the charm of yesteryear with RETRO STAGE, where quality, style, and customer satisfaction are our top priorities.See more
