retro-stage.com

4.6
4.6 Based on 881 reviews

RETRO STAGE is a vintage-inspired fashion brand that celebrates the styles of multiple decades. We create authentic and inspired designs, aiming to ship globally to bring timeless fashion to enthusiasts worldwide. Our commitment extends beyond our product...

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XxFrezer97xX34
Very Bad Hit and Miss Sizing and Very Long Wait for Delivery

I ordered three items, using the conversion chart to UK sizing. I waited absolutely ages for the items to ship. I kept checking it online (btw - the tracking data is not up to date I have now found out!). When the items eventually arrived, two were far too small, and one was too big. Cheap and cheerful material, but size issue is a major problem, especially when you are waiting so long for items to arrive. I won't re-order from this company again. Update note- interesting to see you have commented on here regarding providing further information to your customer service - but I had already done this, and not yet received a reply. Yet on this review you sound keen to put right any issues..... perhaps replying to customer service issues regarding return of items for refund may be a start....further update note, now you have changed your original reply to make it look as if you had previously contacted me, I note you now have - but you have ignored that I have asked to return for a refund, and instead have concentrated on exchanging items for another size. As your size charts are inconsistant, I do not wish to exchange items, as if the sizes are still wrong, I will have to pay another postage fee to return them. Please provide details to me on how to return items for a full refund!

2
Date of experience: Apr 04, 2025

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Business Details

  • RETRO STAGE is a vintage-inspired fashion brand that celebrates the styles of multiple decades. We create authentic and inspired designs, aiming to ship globally to bring timeless fashion to enthusiasts worldwide. Our commitment extends beyond our products, offering excellent customer service and after-sales support. Experience the charm of yesteryear with RETRO STAGE, where quality, style, and customer satisfaction are our top priorities.See more

  • email service@retro-stage.com
  • call 8333113320
  • language https://www.retro-stage.com

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