Order process is easy to manoeuvre and regular updates on the status of your order is available throughout.My order arrived and one of the dresses didn’t suit me, so I emailed to ask how to obtain a refund. Within a few hours I had a lovely email from customer service agent Yomi, requesting a little more information, which I duly sent. Again the response was very quick and a solution was offered. The replacement item I requested was no longer available, but they realised I needed a little more time to choose a replacement and they offered me this option, without me requesting it.Their ability to pre-empt what the customer needs is phenomenal. Yomi was so helpful and offered numerous solutions to resolve my request. I couldn’t have asked for better customer service.Well done all, I truly feel like my request has been listened to properly and that I have been treated as an individual, not just receiving corporate responses. All the responses were personal to me and my needs. Great job Yomi.I will certainly be using, and recommending, Retro Stage again.
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RETRO STAGE is a vintage-inspired fashion brand that celebrates the styles of multiple decades. We create authentic and inspired designs, aiming to ship globally to bring timeless fashion to enthusiasts worldwide. Our commitment extends beyond our products, offering excellent customer service and after-sales support. Experience the charm of yesteryear with RETRO STAGE, where quality, style, and customer satisfaction are our top priorities.See more
