retro-stage.com

4.6
4.6 Based on 881 reviews

RETRO STAGE is a vintage-inspired fashion brand that celebrates the styles of multiple decades. We create authentic and inspired designs, aiming to ship globally to bring timeless fashion to enthusiasts worldwide. Our commitment extends beyond our product...

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Paula Harris
Not possible to return anything, professional scammers

Updated:It is not possible to make any returns to this company. They will scam you and fob you off, they know exactly how to screw processes to scam you, 100% fraudsters.Purchased a dress advertised as 95% cotton. Turns out its not 95% cotton but 95% polyester. Tried to return, so contacted their after sales. No response. Tried to contact them on Facebook, no response. Raised a complaint with PayPal, finally after weeks I get a response. Their response is “our advertising is correct you are wrong”. So I send them a photograph of the label, their response “our advertising is correct, the label is wrong”. So I test the fabric to see if its polyester or cotton, its polyester, their response “your test is wrong, the label is wrong, you are wrong our advertising is correct, however you can return it, just send it to this address which will cost more to send to than the purchase was worth”. Clearly, I did not do that. I complained, but they now used the PayPal process to require proof that I post it, you cant appeal or raise an issue or send this to a person to review with PayPal, so guess what, PayPal decides the seller is right.These people know how to play the system to scam you. I am now fighting to go through the chargeback process as PayPal protection is useless against an organisation that knows how to scam the system.So to be clear, this is company are just scammers, never buy from them.

1
Date of experience: Jan 18, 2023

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Business Details

  • RETRO STAGE is a vintage-inspired fashion brand that celebrates the styles of multiple decades. We create authentic and inspired designs, aiming to ship globally to bring timeless fashion to enthusiasts worldwide. Our commitment extends beyond our products, offering excellent customer service and after-sales support. Experience the charm of yesteryear with RETRO STAGE, where quality, style, and customer satisfaction are our top priorities.See more

  • email service@retro-stage.com
  • call 8333113320
  • language https://www.retro-stage.com

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