I ordered a few dresses in size L. Not all the dresses were the same size - some were too small, one significantly so. Mona from customer service helped me exchange two for bigger sizes. This was a simple process, but required an email exchange. I did not try the route of return/refund as I was told the shipping costs are very expensive. I found this strange for a store with a .de domain.
Claim your business profile now and gain access to all features and respond to customer reviews.
