I ordered some items from the The Big Comfy Couch 30th anniversary edition items from here on August 29th and now it is February 5th of 2026! I emailed their customer service line, back in December 2025, asking where my order is and they claim that everything is considered preordered and they will start shipping out Dec. 12th. So I figured okay maybe a week or two late for Christmas which sucks since these items were going to be for my sister’s children. Well, fast forward to today, 5 months later and I have not received any updates, and no apologies regarding my order. Arguably worst online store I have dealt with, worse than SHEIN AND TEMU HANDS DOWN. If I’m able to update this, we will see if I ever will receive my order.
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