Review Time
This company is a joke. I placed an order online and heard nothing for weeks. I reached out to him at least a half dozen times with no response go through my Shop app, Facebook, an email. I eventually emailed them and messaged them to cancel my order. I requested a confirmation. This is weeks ago and I’ve never heard from them regarding the same. STAY AWAY AT ALL COST.
This company is a joke. I placed an order online and heard nothing for weeks. I reached out to him at least a half dozen times with no response go through my Shop app, Facebook, an email. I eventually emailed them and messaged them to cancel my order. I requested a confirmation. This is weeks ago and I’ve never heard from them regarding the same. STAY AWAY AT ALL COST.
I have been trying to get into contact with anyone regarding my purchase. This was supposed to be a birthday gift. It seems the average response time is 6 months or longer for email. The last response was an apology for the delay (well over a year now since initial payment) and that everything is delayed. I recently tried to load there website and got nothing more than errors like:This page isn’t working revelgear didn’t send any data.ERR_EMPTY_RESPONSE
Discussion with Brian PlavnickyI recently placed an order for the Revel Light. After not hearing anything for a couple months, I got curious and did a little bit more research on the company. In doing so, I stumbled upon numerous people with similar issues. As a result, I opened a case with PayPal for a refund. I was quickly provided with a refund by Revel, but was also contacted by Brian Plavnicky (Founder of Revel) to discuss the reason for my request. He acknowledged the product's slow roll-out and stated they expect to have a product in the next couple months. I'm all for giving people the benefit of the doubt and will be awaiting the product roll out. In the end, it's a great idea if it can be properly engineered and fabricated. For now, I'm cautiously optimistic that Brian and his team will come through.
No product was ever delivered to their backers after a successful Kickstarter campaign funded for $108,439 / launched project on 30 Aug 2016. Revel Gear spent 4 years making infrequent updates on Kickstarter with the last in length update on 16 Sep 2019 and then one liners in 2020... It was a spool of lights and a charger, not a rocket to Mars and oh a competitor (MPOWERD) figured it out for 1/4 of the cost Revel Gear had estimated.... Not a company I'd ever back, invest in, or support...
Totally ripped of their Kickstarter investors, used people’s money to fund their lifestyle for a couple of years - holidays, new offices, a wedding and I’m sure the list goes on.Four years ago their campaign made it look like they had a good to go product, for 3 years it was excuse after excuse why it wasn’t ready, for the last year there has been nothing at all.
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The world's best camping lights by REVEL GEAR. Solar powered camping lights that empower you to light a life in Africa just by getting out and having fun!
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