reverb.com

4.5
4.5 Based on 2.0K reviews

Reverb is where musicians go to buy and sell new, used, vintage and handmade music gear. When Reverb launched in 2013, it was founded on the principle that buying and selling musical instruments should be easy and affordable. Since then we’ve become a thr...

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Domenic Morris
Frustrating Experience with My Order

I ordered this guitar and expressed my gratitude, wishing a happy new year while requesting a tracking number four days later. Unfortunately, I received no response. I later got an email indicating delivery, but it was not at my front door as I waited. After calling, the issue was escalated to a case manager, and I was promptly refunded. I had hoped to finally acquire a 70s J 55 for $800, something I had been searching for over two years, so I was initially excited. However, if it was sent, I never received a tracking number, and I know it didn’t arrive here. I didn’t want a refund; I wanted the guitar, which makes me quite unhappy. Every guitar I’ve sold here included a tracking number, and I've always communicated well with sellers. It should be straightforward. I would appreciate an explanation. If the seller still has the guitar and believes it’s worth more, I am open to discussing it.

1
Date of experience: Jan 06, 2026

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Business Details

  • Reverb is where musicians go to buy and sell new, used, vintage and handmade music gear. When Reverb launched in 2013, it was founded on the principle that buying and selling musical instruments should be easy and affordable. Since then we’ve become a thriving community that connects millions of people around the world to the gear and the inspiration needed to make music.

    From beginner musicians to collectors, mom-and-pop shops to large retailers, and popular manufacturers to boutique builders and luthiers, millions of buyers and sellers use the site and app. You might even run into some of your favorite rock stars on Reverb!See more

  • language https://reverb.com

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