I have made multiple attempts to halt these payments! They guaranteed me that my subscription would be canceled and the charges would cease. However, this morning, I checked my payment app and discovered yet another charge. Upon reviewing my past transactions, I see they have continued to charge me despite their assurances from the summer that this issue was resolved. I've never received a refund when promised. It's astonishing how this service maintains a good rating when I know I'm not the only one facing this issue. I did check the site to confirm the cancellation, but they've made similar claims in the past.
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