Is anyone considering a class action lawsuit? The service has been terrible, and it seems many others feel the same way. We ordered a pair of jeans a month ago. After multiple emails and chats with the support team, we were informed it could take 6 weeks just to start making the jeans, followed by another 6 weeks for shipping. There’s no option to cancel the order. The chat representative was quite unprofessional and very rude. Once I finally receive my order, I plan to cancel my account and never buy from them again. The lack of transparency regarding order timelines is what frustrates me the most. They should clearly inform customers that it could take up to 3 months to receive their order.
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