I ordered a pair of jeans back in December, excited to finally try Revice after seeing them everywhere. January rolls around and I get a shipping notification — great, right? Wrong. It is now end of March and my order has NEVER arrived. No jeans. No explanation. Nothing.
I've reached out to customer service multiple times and have been met with complete silence. Not a single response. No email, no DM, nothing. I've essentially handed over my money and received absolutely nothing in return — not even the basic courtesy of a reply.
At this point I don't know if this is a fulfilment issue, a lost package that nobody cares to investigate, or just a company that takes your money and ghosts you. Whatever it is, it is completely unacceptable. For a brand that charges premium prices and markets itself as a customer-first label, this experience has been nothing short of a scam.
Save your money. Save yourself the stress. There are plenty of denim brands out there who will actually send you what you paid for AND respond when something goes wrong. Revice is not one of them. Zero stars — would not recommend to my worst enemy.
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