First time ordering from them, NEVER AGAIN.My package supposedly left on November 24th. It's now December 9th. I didn't realize it never arrived because it was going to my package forwarding company. Last week once I realized it never arrived, I emailed them. They apologized and said it was reshipped. I asked them, did it NEVER ship the first time or what happened?No response.It has to arrive within 2 days, otherwise my box leaves without it. I even asked them to ship it overnight or 2 day.I even started a new ticket & again NO RESPONSE. They have no phone number on their site which I find very suspicious.Other things to note:1. Their search doesn't work properly. I searched or the exact item and it wouldn't show up. They had to give me a link just for me to add it to my cart.2. Their reviews are all mixed together, so if I want to see the reviews about item A, EVERY other review is in those reviews & they said they designed it that way. What??? Who does that other than evil Amazon so they can confuse you and load up fake reviews. I've been ordering online for decades & sites don't do that, so that's another very suspicious thing.I'll have to call my credit card company to dispute the charge if I don't hear from them by tomorrow. And guess what, it was shipping from Dallas to Houston which should take what, 1-2 days??? LOL USPS said they have to file a lost claim.Now I can see they have done the same thing to many other people too. I would have ordered other things from Jade Bloom had I known I wasn't getting everything I needed from this company. sigh
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