Review Time
Our last system lasted 13 years before we encountered issues with the hard drive and the video quality started to degrade. We opted to buy a new 16-channel 8K PoE NVR along with 16×5MP cameras from the company. So far, we are extremely pleased with the quality and the straightforward setup compared to our previous system. We hope this new system will also serve us well for another 13 years.
What’s the point of listing business hours if no one answers the phone? I sat on hold for over an hour in the middle of the day. If your cameras go offline, don’t expect Revo to pick up. I didn’t buy an expensive system just to waste my time listening to hold music. Total joke
Luis is definitely a keeper. He needs a raise with all his patience he had working with me. Very knowledgeable of your system. Ty Luis. I’ve been with REVO for 13+ years. Everyone is good however LUIS was very patient and knowledgeable with your product. Again thank you LUIS.
After switching to a new internet provider, I had a problem of not being able to receive live views from my cameras. I have always loved my REVO Cameras and depend on them very much. I called customer service desperate for help in resolving this issue and was very lucky to have received the wonderful help of Luis with my problem. He was so kind and patient on the phone and walked me step by step through what to look for in my camera’s system and network settings. He gave me very helpful and important information and instructions on what to ask for should I need to contact my service provider, and also what lights on my device to look that show when all is functioning correctly. The time he spent getting my cameras back to full viewing with my mobile app, his patience, his kindness, his knowledge and most helpful information were a godsend to me! Thank you so much Luis, you are awesome! My wonderful REVO cameras are giving me great peace of mind again thanks to your help!
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REVO one of the leading sellers of high definition security cameras, DVRs, wireless security cameras, home monitoring solutions and surveillance systems.
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