Fantastic customer service; as others mentioned, the sizing runs small, but they are very helpful in getting the right size. The material isn't 100% silk, which I don't mind. It feels comfortable and stretches better than standard silk underwear. They wash well and still look great. I now have 10 pairs and won't wear anything else. I've tried many different styles, and these are my favorites. I hope they introduce more styles in the future.
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