AWFUL CUSTOMER SERVICE.The return process is the most stressful and awful experience I have ever experienced with any online store. They last more than a month in refunding your returns and when you ask why you are not been refunded, showing the tracking link, they say you to sign a document that says the package is lost and they will refund you as a one time exception. Basically they have the right of not refunding you anymore if they want when you sign that. And this has happened with almost all my returns! Its versus the european law and versus any customers right. Its a pity because they have a lot of items not available in europe but I am not gonna buy anymore from them nor I recommend anyone to do so.
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REVOLVE is home to the world's most-coveted designer apparel, shoes & accessories from Lovers + Friends, For Love & Lemons, NBD, Free People, Joie + more.
