This company has some of the worst customer service I’ve experienced. They provide no real updates and only send the same copy-and-paste response claiming my order is “active in fulfillment,” cannot be canceled, and will ship “in a few days.” That excuse has been repeated multiple times with zero progress.
I placed my order on December 26 and still have no shipment, no timeline, and no accountability. Refusing to cancel an order while also refusing to provide a real update is completely unacceptable. Save yourself the frustration and do not buy from this company.
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