Same exact experience as the other reviews here. I have never had such a terrible experience with customer service. I am convinced they don't have any actual humans responding to emails or texts as I keep getting the same automated responses to my emails. I bought a pair of jeans based on their sizing chart that turned out to be way too large. Now 2 full weeks later after returning them my replacement jeans seem to be bouncing all over the country. Absolutely horrible customer service. I can't even speak on the quality of the product because I haven't been able to wear a pair of their jeans. I also left negative reviews on their website and they are taken down immediately. This is a one star company employing shady tactics to make themselves look way better than they are! I will NEVER give them another dollar. Now I have the fun process of trying to get my money back. I hope people that are hyping them with large audiences get some of this critical feedback. Maybe if they say something things will actually change.
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