revtownusa.com

1.6
1.6 Based on 15 reviews

We're on a mission to make your favorite pair of jeans....

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Conor
Great product, horrible customer service

I have made several purchases from revtown over the years, and truly love their jeans. Stylish and comfortable. However, my recent experience has led me to avoid at all costs - I will never buy from them again. I ordered a pair that ended up being slightly too large, and so started the exchange process. My return package was lost by USPS, and when I pointed this out to revtown, instead of taking my word for it, they continually pushed me to try to locate the package, which entailed me going through several layers of USPS bureaucracy to try to track it down, to no avail. I am currently still working through this process, and have yet to receive the replacement pair.When a left a slightly negative (again, I love their products, but this is poor service) review on their website, they immediately took it down, which is pretty shady on their part. Done with these guys.

1
Date of experience: Oct 28, 2020

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