The portal is in dire need of improvement. I've been using it for a long time, and all my reloadable vouchers remain visible even after expiration. Once a voucher expires, it cannot be loaded, but the platform fails to warn users. Instead, it accepts your payment, takes your money, and then holds it for several days before issuing a refund, which is extremely misleading. Furthermore, there’s no option to delete expired vouchers, making the portal confusing and difficult to navigate. In addition, customer service is lacking and unhelpful, compounding the frustration. Overall, this experience feels outdated and inconvenient for long-term users.
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Reward Gateway helps companies engage, motivate and retain people – every day, all over the world. Partnering with over 4,500 companies in 23 countries, we empower more than 8 million users to connect, appreciate and support one another to make the world a better place to work. Our unified employee engagement hub provides the best of recognition, reward, wellbeing, benefits and discounts that support talent acquisition, retention and values-driven growth.See more
