I bought the most expensive 'Full Pack' lifetime license, thinking it was a long-term option. Years later, it was reclassified as 'legacy,' and new features required a separate plan. The purchase did not clarify that 'lifetime' meant limited access. The support team was dismissive of my feedback, implying that customers should have understood the terms. Clear communication would have prevented this issue, and shifting definitions post-purchase is unacceptable.
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