Review Time
The service is exceptional; the user interface is visually appealing, and the mapping process is simple. It supports custom controller inputs, which is a significant advantage. The keyboard and mouse mapping is excellent, and the support team is very helpful. It's definitely worth the investment.
I bought the most expensive 'Full Pack' lifetime license, thinking it was a long-term option. Years later, it was reclassified as 'legacy,' and new features required a separate plan. The purchase did not clarify that 'lifetime' meant limited access. The support team was dismissive of my feedback, implying that customers should have understood the terms. Clear communication would have prevented this issue, and shifting definitions post-purchase is unacceptable.
Rewasd delivers an impressive user interface with easy mapping options. The custom controller inputs are a great addition, and the keyboard and mouse mapping is exceptional. The support team is responsive, making it a worthwhile investment.
This is my first negative review, and it's due to the company's practices. I forgot about my subscription that charged my card every three months without my knowledge. After contacting support for a refund, they refused despite my lack of usage for over six months. Other companies offer refunds in similar situations, but this one simply disregards customer concerns.
I rarely leave negative feedback, but my experience was frustrating. The software was unusable within 20 minutes of the trial. I couldn't test it again due to their one-trial rule. After purchasing a license, I faced the same issues. Support was unhelpful and refused my request for a refund. If you encounter problems, don't expect assistance.
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