We have tried for 6 Months to close our account. We have sent several emails, online chat etc and it is like a roundabout - they resopnd saying 'yes - we have closed your account' and then the next month we receive yet another email and we have to start all over again sending the chat/emails requesting to close the account. They can never find a record of previous communications.....and so the annoying and frustrating process begins again. DO NOT USE THIS COMPANY - there are dozens of other options out there!
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