I purchased a new OLED TV during a sale, and it arrived on time a week later. After setting it up a few days later, the TV unfortunately stopped working just five days after that, showing only a black screen. Faults can occur with any brand. I contacted the support team, and they quickly arranged for the faulty TV to be picked up and sent back. A replacement was dispatched immediately after the return, and I received it promptly. While it's disappointing when a new product fails, the assistance I received was outstanding. The team managed everything efficiently, which is exactly what you hope for from a retailer.
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RGB Direct is the online division of RGB Hi-Fi& Video, established 1990 we have become one of the largest independent electrical retailers in the UK
