I purchased a 4 pack of retractable straps about 8 months ago. Two of them started having issues retracting. I contacted customer service and within days both of them were replaced. Great customer service and warranty.
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Rhino USA is a small family business founded by a father and two sons from Temecula, California. Our mission is to design and distribute superior powersports accessories backed by a lifetime guaranty and personalized customer service.