I accidentally signed up for a subscription when I first ordered. I noticed another shipment was about to be sent, and my bank account was charged $119. I immediately emailed the company, as the shipment had not actually shipped yet, requesting that they stop it and refund me. They refused, stating it had already 'processed,' even though it hadn’t shipped. I thought I’d just have to ensure the subscription was canceled for the future. Ten days later, I realized I never received the product or a refund. The tracking number in the shop app said it couldn’t be found. This company effectively stole $119 from me. STAY AWAY FROM THEM.
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