I purchase a Ribbon kit impulsively to track health issues that I felt needed to be more closely monitored than by annual check ups. What I failed to realize was along with the kit I was required to purchase a monthly subscription to access the results. After reaching out to Ribbon, they agreed to a return of the kit and a refund. Some time later, I had time to more thoroughly research all that was involved, and I gladly made a second purchase of the kit and subscription. I've been absolutely thrilled with the ease of the tests and the app required to get results. It's a game changer for anyone with health issues that need frequent monitoring. And their customer service is prompt and compassionate.
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