The subscription price is fairly well hidden (gray print, following the word FREE!). It's not clear in their ad that the test strips that you purchased are worthless without paying a recurring charge of $19.99 per month. Bummer!
After reading the reply from RibbonCheckup, I have gone back and reviewed their order page. Although it does state, in small gray print, that there will be a recurring charge to use their app for "results interpretation, ongoing tracking, and secure storage... including unlimited telehealth consultations", it is not clear that if you don't want to pay for those services, you will not will be able to see any basic results from the tests that you bought.
I don't need "results interpretation", etc. However, I do expect to see basic results from the test strips that I purchased, without further charges.
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I am glad to report that, as a result of this review, the RibbonCheckup people have reached out and provided a satisfactory resolution. I have suggested that they revise their order process to avoid possible negative reviews in the future. By the way, the tests do work and they provide useful results
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