richville.io

1
1 Based on 12 reviews

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12 Reviews

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Noel Reed
Extremely disappointing experience

This has been the worst experience I’ve ever had; I lost over €1000. I only withdrew a small amount at the beginning, and there were no instant payments. They don’t offer any cashback, regardless of losses, and I have proof of my claims. The personal manager was unhelpful and seemed only interested in getting deposits before vanishing. I strongly advise against depositing any money here!

1
Date of experience: Dec 18, 2025
Ciarán Carter
The worst deposit experience, avoid at all costs!

This has been the worst experience I’ve ever had. I lost over €1000 and only made one small withdrawal at the beginning. There are no instant payments, and they don’t provide cashback even if you lose money. I have proof of my claims. The personal manager was unhelpful and only seemed interested in getting deposits before disappearing. I strongly recommend not depositing any money here!

1
Date of experience: Dec 18, 2025
Lily Foster
Unable to withdraw my winnings

I can't withdraw my winnings. I spent the whole night chatting with customer support for help, but they just kept asking for more documents. Why allow me to deposit money if I can’t withdraw my winnings? I’ve sent my ID and address multiple times, yet nothing has been resolved. This feels like a scam.

1
Date of experience: Nov 28, 2025
Raphael Bell
Struggling to get my winnings

I can't access the money I won. They keep saying I haven’t provided the correct ID.

1
Date of experience: Sep 25, 2025
Jordy
Thank you for your response, but issues remain

I appreciate your public response, but you’re still avoiding the main issue. I deposited €75 and claimed your ‘200% up to €500’ bonus. After completing the wagering, my balance reached €1,000, but my withdrawal was capped at €375 due to a hidden rule. This lack of transparency is misleading and unfair. I've escalated this matter to several watchdog sites and will keep my complaints public until resolved.

1
Date of experience: Sep 11, 2025
Elon Turner
Terrible customer service!

Absolutely unacceptable customer service! Do not deposit any money here; they just take your euros and don’t pay out! I contacted customer service over four days without receiving my payout. This is outright robbery!

1
Date of experience: Aug 24, 2025
philow21
Account closed without reason

I received a notification that my account is closed, and all my winnings were taken, citing terms I did not violate. They’ve stolen €600 while I was waiting for a withdrawal, plus €250 still on my account. It’s unbelievable what they can do when they don’t want to pay. I’ve requested explanations but received no response.

1
Date of experience: Aug 22, 2025
Alice Long
Terrible experience, do not recommend

This has been a horrible experience. I won but could never access my winnings. Be sure to read the bonus rules carefully, as they will deny payouts based on technicalities. I lost €120 because I mistakenly canceled a bonus. This platform cannot be trusted.

1
Date of experience: Aug 06, 2025
TheCraftenRon54
A nightmare of a casino

This casino is a nightmare. I lost a significant amount of money and had no chance of winning. I set deposit limits due to trouble closing my account. I do not recommend it; it’s a waste of health, money, and time. Better to play free slots—this place requires you to pay to play.

1
Date of experience: Jul 13, 2025
Shawn Patterson
Account closure issues

I requested to close my account, but they’re telling me it’s not possible!

1
Date of experience: Jul 01, 2025

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