We ordered 2 bikes, Roadster V3s, one is the Low-Step and one the chain version. My first eBike, I really like my Roadster V3, the pedal assist is so cool, as well as the throttle. (I'm a road cyclist, but love taking the slower route, rides with my wife and friends). I Love the bikes, but the wife's(Low-Step) was not low enough for her. She's not a real confident cyclist, she didn't like that the Low-Step was not Low enough. So we went thru the process of returning hers. Thru it all, Customer Service was great, responsive and helpful. (also, I had ordered the rear rack for mine, and it didn't fit correctly, needed 2 longer screws - they agreed and sent them right out to me. Apparently this rack fit on the previous V2 version, but not the V3. Got it all worked out). The bike itself really takes off, and I like that it really doesn't 'look' like an eBike - the battery does not give it away.
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Ride1Up aims to provide customers across North America with electric bikes and boards that are of a high quality, while also being affordable
