On July 8th, I purchased a vehicle and signed all necessary documents. I followed up several times to check on the process. When I went to the DMV with the provided documents, they informed me that they couldn’t process them as they weren’t signed in wet ink, making them invalid. I contacted the service to request a re-signing of the documents. On July 17th, I was asked to re-sign, which I did. However, when I followed up on July 24th, I was told the vehicle’s title was lost in the mail, and when I requested proof of mailing, I was denied any confirmation. This raises serious concerns about the company’s practices. I need to register the vehicle and obtain license plates within July to meet legal requirements. I fear deceptive practices are being used to delay the process, which is unacceptable.
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