I bought the peace of mind policy, which gives you a free second attempt if you fail your CBT. Unfortunately, I did fail, and when I tried to book another attempt online, I couldn't find anything. I then tried calling them, but couldn't get through due to a public holiday. After the holiday, I found an email address and contacted them. They told me I had to book my next appointment within 48 hours and that they don't accept calls, only emails. Since 48 hours had passed, they said I lost my policy. They claimed they sent me terms and conditions, but those were about 100 pages long, and who has time to read all that?
Claim your business profile now and gain access to all features and respond to customer reviews.
RideTo | The UK's #1 platform for learner motorcyclists. Making it safer and easier to experience the joy of 2 wheels.
RideTo is the leading UK platform dedicated to motorcycle training, specialising in Motorcycle CBT Courses and Full Motorcycle Licence training.
We offer a seamless and safe learning experience that has successfully booked over 1 million hours of motorcycle training for our customers.
At RideTo, we equip new and aspiring motorcyclists with the necessary skills to enjoy the thrill of two wheels confidently.
Explore our Store for exclusive gear and resources like the New Rider Journal.
Whether you're starting with a CBT or advancing to a full licence, RideTo is your trusted partner in the journey towards motorcycle freedom.See more
