Review Time
I was very nervous going into my CBT, but the instructors were amazing from start to finish. They explained everything clearly and made sure we understood each part before moving on.
Chris was my instructor and he was brilliant. He was patient, really helpful and has a great sense of humour, which definitely helped calm the nerves and made the day much more enjoyable.
Overall, I felt really supported and well looked after. I’d definitely recommend this training centre to anyone who’s feeling nervous about doing their CBT.
Booked a CBT course for yesterday, however upon arrival I was denied doing the course due to footwear.
In my opinion, the prerequisites of the course were not made clear (included in 1 email, but that email itself had the information hidden at the bottom of the page). I received various emails about promotions and add ons to encourage further purchases but brushed over what was REQUIRED. Called RideTo this morning, and the lack of sympathy and rigidness to simply put me on a later CBT date, I was really suprised by. £195 is alot of money to throw away with no insurance in place
Booked a CBT course for yesterday, however upon arrival I was denied doing the course due to footwear.In my opinion, the prerequisites of the course were not made clear (included in 1 email, but that email itself had the information hidden at the bottom of the page). I received various emails about promotions and add ons to encourage further purchases but brushed over what was REQUIRED. Called RideTo this morning, and the lack of sympathy and rigidness to simply put me on a later CBT date, I was really suprised by. £195 is alot of money to throw away with no insurance in place
This 1 star rating is for customer service NOT for the actual training. I received my CBT training as a Christmas gift costing my partner £170. Originally booked for Morpeth due to availability was changed to Durham (Willington Center). Due to Severe weather my train to Durham was cancelled as i stood on the platform in high winds and rain, I called the instructor number provided by Ride To and was told very curtly that this is no grounds for Ride To to re-book and my fee is forefit due to Ride To policies i was then told to have a nice day and hung up on.
I really enjoyed the session and the instructors were really nice guys. He is a fun guy to be around but when it comes to riding and training he is very strict, that really good because if you make mistakes in bike ride it could cost you your life or your lifetime.
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RideTo | The UK's #1 platform for learner motorcyclists. Making it safer and easier to experience the joy of 2 wheels.
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