I ordered a combination of a wallet, key holder, and a pen. The delivery was mishandled by the postal service, leading to it being returned. After contacting the company, they promised to resend the items once I confirmed my address, which felt unusual. A few days later, they informed me that the items were out of stock and asked if I wanted to choose something else. I was taken aback, as they had already shipped my order, which was just being returned due to the postal issue. I requested they resend the package as agreed, but they claimed it would take too long. I was offered to either order something different or cancel my order. I insisted on receiving what I had paid for. Eventually, I was notified that my money was refunded due to their inability to help. This situation is utterly ridiculous! I placed an order, paid in advance, and because of a postal error, the company shifted the blame onto me. They should have made an effort to fulfill my order instead of choosing not to resend the package they knew was returning. I will not shop with this company again and strongly advise others to reconsider, as they seem to disregard consumer rights and provide poor customer service.
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The Ridge Wallet is an expanding minimalist wallet that protects your cards and cash. Made from Aluminum, Titanium, or Carbon Fiber.
