I received two battery packs as Christmas gifts. The company insists I should have the receipts, which I no longer have, and they refuse to honor the warranty. Over the years, I've purchased and registered many tools from them. It's common for gift-givers to want to keep spending private. The company could easily verify the serial numbers to confirm the purchase from authorized retailers.
Claim your business profile now and gain access to all features and respond to customer reviews.