Purchased A miter saw a year ago and registered for LSA it was stuck in LSA for 6 months. At that point it fell off my radar, I do reviews online and wanted to get some more tools and purchased a 5 tool kit and registered and its still in LSA. I have long forgotten what email I used to try and register before and so I am attempting to register again. Both being stuck in LSA I have called directly, In fact I am currently on hold for 2 hours 6 min right now and keep hearing a pick up and beeps as I believe I just keep getting put on hold. I also have an open live chat request that's been open for some time now with no response as well as several emails sent to customer service with no response. It's like they are avoiding anything to do with LSA with is a huge selling point of their product with leads me to believe it is a deceptive marketing campaign. I want them to honor the lifetime agreement and resolve this in a more timely manner.
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