I initially found the service through local advertisements, thinking they were a local company. They provided a great quote over the phone for £169 for a kitchen tap, bathroom basin tap, and a radiator valve. The plumber who came to complete the job was excellent and took about 3 hours. However, I later discovered he was subcontracted and not from a local plumbing service. To my shock, I received a bill for £983, which included £676 for labor and £140 for parts. This included just one waste plug, one waste trap, four service valves, and sealant. I was appalled by the final cost, especially since I had declined the radiator valve. Be cautious; this company asks for card details when booking, charges immediately after the work is done, and then vanishes before sending the bill via email. I realize I’ve made a mistake with no way to rectify it, and I would strongly recommend avoiding their services. It's frustrating that I provided the fixtures and only called them to help due to my knee injury. In hindsight, I should have done the work myself or hired a reliable local plumber for much less. To emphasize, £169 was the quoted price, but the final bill was £983.
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We are a national company with the highest standards, and resources to deal with any problem, but because we have a network of engineers throughout the country we're always local and close by for our customers.
