rileyridge.com

2.1
2.1 Based on 19 reviews

...

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Toddy C.
Dishonest and unwilling to remedy their own errors appropriately

Very poor experience with an untrustworthy company. Ordered 2 shirts in “organic cotton” and what turned up were 100% nylon! I had to pay myself to return the items (Australia to USA) and while they did refund the purchase price, they refused to refund my original postage costs or the cost of return postage because “it’s not in the terms and conditions”. I’m sorry, but you send completely the wrong item out to someone after false advertising then expect them to cough up on the postage?? About $50 lost on postage to get my $120 purchase refunded. I will never do business with these people again, and suggest you not do the same: no guarantees you’ll actually get what you ordered and expect to be out of pocket if they send you some nylon junk you didn’t ever want in the first place! Plus you’ll get some trite condolence “I’m sorry the item wasn’t what you expected” as if the problem was mine for possessing unrealistic expectations??? What a rubbish merchant without integrity. Save your hard-earned money and a whole lot of fuss, and shop elsewhere!

1
Date of experience: Jul 30, 2025

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