I pay for two Ring services: $100 basic plan and $100 professional monitoring. They are migrating them into a bundled $200 plan that includes their AI. I signed up Jan 6th, and they charged me an additional $100 with no warning today (Jan 14th) with an email a few minutes later explaining this. So I paid $200 for a week of services, they changed the plan, and then charged me an additional $100 for an AI service I DO NOT WANT and DID NOT WANT when I was picking my plans. By their explanation, the basic + monitoring should be $200, which I paid. Why am I being charged an additional "prorated" $100 a week after paying for a whole year? Absolutely ridiculous, and their customer support and plan pages are all down so you can't cancel. Awful company.
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