ring.com

1.3
1.3 Based on 120 reviews

This mission drives our team and strategy throughout every decision. It's the statement we live by when we design and engineer not only the products you see today, but the future features and innovations that we will deliver for a long time to come. It al...

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Tommie F.
Disappointed with the service and support

I have been very dissatisfied with the service provided. After a break-in, my brother gifted me several cameras to use for security inside my home. However, the fees are excessive, and the subscription model is frustrating. After moving a few months ago, my camera was stolen from the garage. They claim they will replace stolen devices if a police report is filed. I submitted the report, but then received an email stating, 'after reviewing your case and our policy, we won't be replacing your device.' This has left me extremely frustrated, as I can no longer trust this company to honor their commitments. I often recommend cameras to clients buying new homes, but I will not be recommending this service again. The camera itself is fine, but the company’s support is lacking.

1
Date of experience: Jan 14, 2026

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Business Details

  • This mission drives our team and strategy throughout every decision. It's the statement we live by when we design and engineer not only the products you see today, but the future features and innovations that we will deliver for a long time to come. It also makes the late nights and seemingly impossible tasks more bearable as we know our hard work will create happy customers and make a positive impact on our homes, our communities, and the world.See more

  • call +18006561918
  • language https://ring.com

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