This company is really horrible. The customer service reps are very unprofessional and not trained to deal with customer issues. They have never solved my problem and I'm always stressed out when I'm finished with them. Their the products are very inferior and never works properly especially when it either gets to hot or cold. I'm soooo ready to move this company should be shut down based on all the complaints I've seen on this forum. Don't even want to give them one star horrible horrible horrible a million times over....
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