I received mine yesterday and unfortunately it doesn’t work properly. At first, it didn’t measure vitals or steps at all. It only started working after several ring resets and reinstalling the app.RingConn claims that vitals are measured every 2–3 minutes, but in my case, heart rate is measured every 5–10 minutes, and HRV or SpO2 only once every 30 minutes! On top of that, the ring counted my shower as 800 steps... The product is practically useless.The worst part is the customer support. I reported the issue, described everything in detail, sent pictures – and I was basically brushed off. Their response was that “everything looks fine” on their end. No suggestions on what I could try, no explanation of what might be wrong, and definitely no mention of replacing a defective product.So now I’m left with a faulty piece of metal worth $400 :(
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