We recently set up an account for our business needs, but within a week, it was suspended without warning or explanation. Despite numerous follow-ups with the support and risk teams, we received no clear reason for the suspension. The only feedback was a vague mention of alerts from providers. As a legitimate business, we clearly communicated our intended use, and never were we informed of possible non-compliance. After the purchase, the sales representative ceased communication, leaving us to activate the plan ourselves. When issues arose, customer support was unhelpful, and even after escalating to higher management, there was no response. This has been one of my most disappointing experiences with a SaaS platform. I expected professionalism and accountability but received silence and a blocked account. I advise caution before considering this service.
Claim your business profile now and gain access to all features and respond to customer reviews.
