Customer service was really helpful told me everything I wanted to hear just to get a sale, was with sky but I moved and could no longer use them due to open reach would need to dig up our garden and a public footpath, we are in a council property and would have to sign a permission form. So spoke to Chris at rise and was told my equipment will turn up on a Wednesday then literally plug it in and go.I then received a email 3 days before set-up from city fibre saying that’s not the case they also may have to dig up our garden etc. fortunately they didn’t but did have to do work I was not expecting and the lads from city fibre was amazing
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