I was very sceptical about this company. I was without Internet for 14 days as TalkTalk disconnected City Fiber services. I had to wait 14 days for service activation. Rise fiber delivered the router as promised. Service got activated as promised. Their customers service phone lines have very long wait. But when they respond they give short clear response, no false response as it is UK based call centre. Basically Rise send you router, line is provided by city fiber, plug and play router works. Monthly cost £17.95 for 12 months and then £24.95 is good
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