Both engineers arrived as per the time allocation I had requested. Made me feel at ease with their duty of care to provide ID, who they was and where they was from. The engineers made the experience of having the new broadband re installed so easy, UNDERSTANDING and friendly whilst explaining. Not only did they both tidy and liaise with me on every step regarding all work, it was a pleasure to feel at ease. Signed from a 20 year jump from a huge competitor, only wish I’d done it soon.
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